FAQ

1. Q: Are you factory or trading company ?
    A: We are factory, and we have two plants - Shellmay & Zhaoxin

2. Q: What products do you produce ?
    A: Our products cover filing cabinets, drawer cabinets, mobile pedestals, lockers, mobile shelving, storage rack, metal bed, safe box, etc.

3: Q: What`s the lead time for my order ?
    A: Our output up to 20000-30000 units per month, your orders can be finished in 15-25 days after deposit, always it depends on products quantity.

4: Q: What your payment terms ?
    A: Always 30% deposit, balance before shipping.

5: Q: How can i place and proceed my order ?
    A: First, tell us which products you need, and your demands about the products, like size, color, steel thickness, lock or other special requirements;
        then, we offer quote for your confirmation, and send the contract once you confirm ok
        third, we arrange the production after receiving the deposit, and update you the production progress
        four, production finished, please pay balance payment, then we arrange loading and shipping, also we will track the shipping and update you
        five, we send all documents that you need for this order, order finshed

6: Q: Can you offer ODM and OEM service ?
    A: Of course yes, we can provide CAD drawings for conirmation.

7: Q: Can you offer samples for further evalution ?
    A: Yes, samples can be offered in 3-5 days for regular products, and 5-7 days for customized samples.